What to Do When Amazon Refuses Your Merchandise: Repack & Relabel Services by D.O.S Logistics

If you're an Amazon seller, you've likely experienced the frustration of having inventory refused at an Amazon fulfillment center. Whether it’s due to improper labeling, non-compliant packaging, or damaged cartons, refused shipments cost you time, money, and sales. But the good news is: you don’t have to eat the loss.

At D.O.S Logistics, we help you recover, correct, and re-send refused merchandise efficiently — saving your shipment and your profit.

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Why Does Amazon Refuse Shipments?

Amazon has strict requirements for inbound shipments, and non-compliance can lead to rejected inventory. Common reasons include:

• Incorrect or missing FNSKU/barcode labels
• Damaged or weak packaging
• Improperly palletized freight
• Mixed SKUs in a single box without clear labeling
• Unscannable or unreadable labels

When a shipment is refused, Amazon sends it back — and it becomes your problem.

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How D.O.S Logistics Helps with Refused Amazon Shipments

D.O.S Logistics specializes in corrective prep services for refused shipments. Here’s how we take care of the problem for you:

1. Receive and Inspect the Returned Merchandise
We accept your refused inventory at our warehouse in Fort Pierce, Florida. Our team carefully inspects each box to identify what caused the rejection and what needs to be fixed.

2. Repack Damaged or Improper Packaging
If your boxes arrived in poor condition or don’t meet Amazon’s guidelines, we’ll repackage them using compliant, sturdy materials ready for FBA.

3. Relabel All Products to Meet Amazon’s Standards
Missing FNSKU labels? No problem. We print and apply Amazon-compliant labels with 100% accuracy, including box and pallet labels if needed.

4. Prepare and Resend to Amazon
Once corrected, we prep and re-ship your inventory directly to Amazon’s fulfillment centers — fast and hassle-free.

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The Cost of Doing Nothing

Leaving refused inventory unaddressed leads to:

• Lost inventory and sunk costs
• Delayed restocks and missed sales
• Increased storage and transportation fees
• Damaged account metrics

Working with a 3PL like D.O.S Logistics ensures you don’t just recover your inventory — you recover your sales.

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Why Choose D.O.S Logistics?

• Amazon-Focused Expertise: We know exactly what Amazon expects and how to fix rejected shipments fast.
• Fast Turnaround: Time is money. We get your inventory fixed and moving again quickly.
• Full Service: From receiving to repacking, relabeling, and shipping — we handle it all.
• Cost-Effective: We help you avoid costly delays and prevent future rejections.
• Strategic Location: Our Fort Pierce, FL warehouse is ideally situated for fast logistics and nationwide FBA shipping.

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Don’t Let a Refused Shipment Slow You Down

Amazon may refuse your merchandise — but that doesn’t mean your shipment (or your profits) are lost. Let D.O.S Logistics handle the recovery, correction, and reshipping with our reliable repack and relabel services.

Contact us today and get your inventory back on track!

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